Shipping pollicy
At Giora, we aim to deliver your order as quickly and safely as possible. Please review our shipping policy below:
1. Shipping Locations
- We currently ship across India.
- International shipping is not available at the moment.
2. Order Processing
- Orders are processed within 1-2 business days (excluding Sundays and public holidays).
- After dispatch, you’ll receive a tracking link via SMS or email.
3. Estimated Delivery Time
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 2 – 5 business days |
| Other Cities/Towns | 4 – 8 business days |
| Remote Locations | 7 – 10 business days |
Note: Delivery time may vary based on pin code and courier partner availability.
4. Shipping Charges
- Free shipping on orders above ₹199
- A flat shipping charge of ₹59 applies to orders below that threshold.
5. Delivery Partners
We work with reliable and trusted courier services to ensure timely delivery, including:
- Delhivery, Blue Dart, DTDC, India Post, etc.
6. Delays or Issues
- While we strive for timely delivery, delays may occur due to weather, festivals, or courier service interruptions.
- If your order is delayed beyond 10 business days, please contact us at:
Call Us: +91 733 766 9549
Email: varsha@gioragallery.com
7. Incorrect Address or Non-Delivery
- Please ensure your shipping address is correct.
- If a package is returned due to incorrect address or non-availability, reshipping charges may apply.
8. Damaged or Missing Items
- If your package arrives damaged or with missing items, report it within 48 hours of delivery with unboxing proof (photo/video).